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help

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Recent activity by help

  • Where I can find the Verification URL?

    Once Login to the LearningChain web application, It will take us to the Landing Page of LearningChain. On the Dashboard Page, We can able to view the Verification URL  

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  • How do I download the certificates after scanning the Blockchain based QR-Code?

    Step:1 Scan your Blockchain-based QR code from your certificate. Click on the Link after scanning the QR code. Step-2  Click on the “DOWNLOAD ORIGINAL CERTIFICATE" option as shown below.

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  • Can I add a parameter in Visual Verification?

    Yes, you can add new parameters, To create a personalized experience for you. If there's a specific feature you're looking for in visual verification, first the customer must request the new featur...

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  • Can I change the fields in visual verification?

    Yes, you can ensure the flexibility to customize this feature according to your specific requirements.

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  • How do I download the certificates from E-suvidha student mobile application?

      Mobile Application download link for Android devices: https://ycmoucdndwn.digitaluniversity.ac/resources/public/mapp/app-release.apk   Mobile Application download link for IOS devices: https://a...

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  • What is visual verification?

    Scanning the QR code and verifying the Student details within a few fraction of seconds is known as Visual Verification.  Steps for Visual Verification 1.  The Verifier/Student needs to Scan the B...

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  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...

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  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...

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  • How do I publish my content in other languages?

    If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

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  • How do I customise my Help Centre?

    You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...

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